Broadcast
Broadcast is a special kind of forward that lets you send a block of messages to multiple customer Triage rooms at once—for example, to announce a new feature or share an incident update.
For details, see Room types: Broadcast
Broadcast is a special kind of forward that lets you send a block of messages to multiple customer Triage rooms at once—for example, to announce a new feature or share an incident update.
For details, see Room types: Broadcast