Blog
End-user management
-
Written by Andrei Soroker on
Using a single Slack channel to safely monitor B2B support traffic
-
Written by Andrei Soroker on
Customer Communication in Slack without Slack Connect or Shared Channels
-
Written by Andrei Soroker on
How to Configure Tailwind CSS for the Starlight Astro Template
-
Written by Yaroslav Lapin on
Using a separate Tailwind configuration for your landing page in Astro
-
Written by Yaroslav Lapin on
A comprehensive guide to customizing Tailwind CSS in Astro
-
Written by Yaroslav Lapin on
How to use optimized images in Astro
-
Written by Yaroslav Lapin on
Helping the unauthenticated with the Unknown User Widget
-
Written by Andrei Soroker on
Using groups to configure on-call agents
-
Written by Andrei Soroker on
What are customer Triage rooms?
-
Written by Andrei Soroker on
How to notify several customer teams at the same time
-
Written by Andrei Soroker on
Generating bot prompt instructions with ChatGPT
-
Written by Andrei Soroker on
How to Verify Domain Ownership with a DNS TXT Record
-
Written by Andrei Soroker on
Introducing the Fogbender Customer-side Microsoft Teams Integration
-
Written by Andrei Soroker on
Why are all customer support tools designed for B2C companies?
-
Written by Andrei Soroker on
How to configure the Fogbender Jira integration
-
Written by Andrei Soroker on