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Helping the unauthenticated with the Unknown User Widget
Helping the unauthenticated with the Unknown User Widget
  • Andrei Soroker
    Written by Andrei Soroker on March 30, 2023
Using groups to configure on-call agents
Using groups to configure on-call agents
  • Andrei Soroker
    Written by Andrei Soroker on March 26, 2023
What are customer Triage rooms?
What are customer Triage rooms?
  • Andrei Soroker
    Written by Andrei Soroker on March 5, 2023
How to notify several customer teams at the same time
How to notify several customer teams at the same time
  • Andrei Soroker
    Written by Andrei Soroker on February 28, 2023
Generating bot prompt instructions with ChatGPT
Generating bot prompt instructions with ChatGPT
  • Andrei Soroker
    Written by Andrei Soroker on January 23, 2023
How to Verify Domain Ownership with a DNS TXT Record
How to Verify Domain Ownership with a DNS TXT Record
  • Andrei Soroker
    Written by Andrei Soroker on December 25, 2022
Introducing the Fogbender Customer-side Microsoft Teams Integration
Introducing the Fogbender Customer-side Microsoft Teams Integration
  • Andrei Soroker
    Written by Andrei Soroker on September 5, 2022
Why are all customer support tools designed for B2C companies?
Why are all customer support tools designed for B2C companies?
  • Andrei Soroker
    Written by Andrei Soroker on May 6, 2022
How to configure the Fogbender Jira integration
How to configure the Fogbender Jira integration
  • Andrei Soroker
    Written by Andrei Soroker on May 2, 2022
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In memory of Evan Larsen